We were not compensated at all for the dirty rooms, no apology, nothing to try and make the situation better other than we were offered two water bottles and a couple snacks that we already get because of our Diamond Member status. Not one time did she ever apologize for the lack of a clean room. My daughter and I then walked outside and the lady at the front desk asked if everything was good when we walked by her and I proceeded to show her the pictures and explained that this room was not much better than the first room. Pictures attached of all that I described. We just made sure the grandkids did not touch that holder or the towels in it. There was hair in the washcloth holder in the bathroom. After she left the room and upon closer inspection we found a plastic knife on the floor along with hair ties, cheerios cereal, what looked like pizza crust in several places. We already had all our luggage brought up. It was late at night and I did not feel like looking for a room somewhere else. At that point, I told her we would be good. She walked in the hall and asked someone to bring cleaning supplies. I immediately told her if we were to stay in that room the shower had to be cleaned. I went to the bathroom and there was hair in the shower. At this point, the lady was getting aggravated that I was checking everything so close and continued asking if that room was good. I looked at the sheets and pillows on the bed and they looked okay. We went together to the room and I barely walked in the room and she kept asking me if the room was good. The lady working the desk came up to the room and gave us a key to the room next door and asked for me to check it while she was up there. I immediately called the front desk to ask for another room. We are pretty sure insect larvae by the bathroom on the floor and the showers were so dirty and disgusting. I do not know how this hotel has such good reviews… I will say first that I cannot recommend this hotel nor will I ever stay here again… We are Diamond members and stay at Hilton properties all the time! The housekeeping service at this hotel is in dire need of help!! When we got to our room, we noticed trash and finger or toenail clippings beside the couch, the carpet was stained very badly, the chair had horrible stains all over it along with the window coverings. I don't even know where to start with this review. Barcelo Bavaro Palace All Inclusive Resort.Hotels near Missouri Southern State University.Hotels near New Dimensions School of Hair Design.Springfield-Branson Regional Airport Hotels.Hotels near Sleep Solutions Mattress Gallery.Hotels near Bonnie and Clyde's Joplin Garage Apartment Hideout.Hotels near Ocean Adventures Indoor Playground.Hotels near Miss Daisy's Home & Decor Co.Hotels near Victory Ministry and Sports Complex.Hotels near Roller City Skate and Play Joplin.Hotels with Complimentary Breakfast in Joplin.Hotels with Military Discounts in Joplin.InterContinental (IHG) Hotels in Joplin.Hotels near Home2 Suites by Hilton Joplin.
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